Resolved after 6 hours 45 minutes, affecting Admin Dashboard and Donation Page and 1 more, on February 18, 2026.
The issue preventing recurring gifts from syncing from Virtuous Raise to Virtuous CRM has been resolved. Recurring gifts are now syncing as expected.
Affected components
Update timeline
- investigating Feb 18, 2026, 07:16 PM UTC
We are currently investigating an issue preventing recurring gifts from syncing from Virtuous Raise to Virtuous CRM. One time donations are processing and syncing normally. Our engineering team is actively working toward a resolution and we will provide updates as more information becomes available.
- investigating Feb 18, 2026, 07:57 PM UTC
We have identified the cause of the issue preventing recurring gifts from syncing from Virtuous Raise to Virtuous CRM. Our engineering team is actively working on a fix. We will provide another update once the fix has been deployed or if timelines change.
- resolved Feb 18, 2026, 10:01 PM UTC
The issue preventing recurring gifts from syncing from Virtuous Raise to Virtuous CRM has been resolved. Recurring gifts are now syncing as expected.
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