Quick Base incident
[Quickbase US Status] Notice: Service Unavailable (Unplanned) - Down Time
Quick Base experienced a major incident on July 24, 2026 affecting Quickbase Audit Logs - US Region and Quickbase Pipelines - US Region and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 24, 2026, 10:55 AM UTC
Between 6:55 AM and 7:12 AM Eastern US Time, the Quickbase US platform was unavailable. As of 7:12 AM Eastern US Time, the Quickbase US platform is operating normally.
- resolved Jul 24, 2026, 11:12 AM UTC
As of 7:12 AM Eastern US Time, the Quickbase US platform is operating normally. We are actively investigating the cause and will post a root cause once we have it. This incident is closed.
- resolved Jul 24, 2026, 12:30 PM UTC
The preliminary root cause is a regional Internet outage in the Western Unites States, or a localized Internet outage in or around the hosting facility in which the Quickbase US platform is actively located. We are awaiting further updates from our hosting partner. As a reminder, in order to ensure the availability of the US instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Ohio (USA) and Oregon (USA). Quickbase US can run actively in only one location at a time with the other location running in standby mode. Since June 6, 2026, Quickbase US has been active in our Oregon location, which is in the Western United States. This outage was too shortlived to trigger a switch to our Ohio location. You can read more about how we ensure the availability of Quickbase US in our Trust Center.