Quick Base incident

[Quickbase Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time

Resolved after 17 hours 5 minutes, affecting Quickbase Automations - US Region and Quickbase Billing - US Region and 1 more, on October 27, 2026.

resolved Oct 28, 2026, 03:46 PM UTC

We've identified the cause of the problem and fixed it. This incident is closed.

Started: Oct 27, 2026, 10:41 PM UTC
Resolved: Oct 28, 2026, 03:46 PM UTC
Duration: 17h 5m
Detected by Pingoru: Oct 27, 2026, 10:41 PM UTC

Affected components

Quickbase Automations - US RegionQuickbase Billing - US RegionQuickbase Audit Logs - US RegionQuickbase Service - US RegionQuickbase Pipelines - US RegionQuickbase Fastfield - EU RegionQuickbase Platform Analytics - EU RegionQuickbase RESTful APIs - EU RegionQuickbase Sync - EU RegionQuickbase Webhooks - EU Region

Update timeline

investigating Oct 27, 2026, 10:41 PM UTC

Between 6:41 PM Eastern US Time on Tuesday, October 27 and 11:46 AM Eastern US Time on Wednesday, October 28, customers using the Gantt plugin in either the US or EU instances of the Quickbase platform may have received the following error when the Gantt chart loaded in their application: "Failed to fetch user info - Insufficient permissions."
resolved Oct 28, 2026, 03:46 PM UTC

We've identified the cause of the problem and fixed it. This incident is closed.

Your product runs on more than Quick Base

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.