Quick Base Outage History
Quick Base is up right nowPingoru has recorded 27 incidents for Quick Base: 27 in the last 12 months and 14 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 207 of 720 (29%) |
| May 2026 | 1 | 454 of 744 (61%) |
| June 2026 | 3 | 33 of 720 (5%) |
| July 2026 | 4 | 5 of 744 (1%) |
| August 2026 | 3 | 58 of 744 (8%) |
| September 2026 | 6 | 111 of 720 (15%) |
| October 2026 | 6 | 34 of 744 (5%) |
| November 2026 | 0 | 0 of 60 (0%) |
Incidents, newest first
Notice October 29, 2026 [Quickbase Status] Notice: New Public SAML Certificate (Informational) – Quickbase Billing - US Region, Quickbase Fastfield - US Region, Quickbase Audit Logs - US Region, Quickbase Audit Logs - US Region and 29 more
Started Oct 29, 2026, 12:00 AM UTC· resolved Oct 29, 2026, 12:00 AM UTC
- investigating Oct 29, 2026, 12:00 AM UTC
The Quickbase Team will be updating our public SAML certificate at 8 PM Eastern US Time on Wednesday, October 28, 2026. Only Quickbase users that have their accounts configured with SAML and have also uploaded our public certificate to their IdP will need to upload our new public certificate at this time. More information, including the new public certificate bundle, can be found in our Community Post here.
Major October 27, 2026 [Quickbase Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time 17h 5m Quickbase Billing - US Region, Quickbase Billing - EU Region, Quickbase Fastfield - US Region, Quickbase Fastfield - EU Region and 59 more
Started Oct 27, 2026, 10:41 PM UTC· resolved Oct 28, 2026, 03:46 PM UTC
- investigating Oct 27, 2026, 10:41 PM UTC
Between 6:41 PM Eastern US Time on Tuesday, October 27 and 11:46 AM Eastern US Time on Wednesday, October 28, customers using the Gantt plugin in either the US or EU instances of the Quickbase platform may have received the following error when the Gantt chart loaded in their application: "Failed to fetch user info - Insufficient permissions."
- resolved Oct 28, 2026, 03:46 PM UTC
We've identified the cause of the problem and fixed it. This incident is closed.
- resolved Oct 30, 2026, 09:00 PM UTC
All times are Eastern US Time. At 6:41 PM on Tuesday, October 27, Quickbase staff deployed an update to a load balancing service used by the US instance of the Quickbase platform (QB-US). A routing rule was introduced that broke the Gantt plugin and caused users of the plugin to see an error "Failed to fetch user info - Insufficient permissions." Our monitoring and alerting was insufficient to identify this problem quickly. Quickbase staff noticed the problem at 6:53 AM on Wednesday, October 28, and began to investigate it. A fix was prepared for the load balancing service and deployed at 11:46 AM at which point the problem was resolved. Our standard software development and testing process includes steps that would have caught this problem before it was deployed to production but an internal misunderstanding (human error) resulted in certain testing steps being skipped. We have reviewed the correct process with our staff and made changes to ensure all testing steps are executed in the future. We have also added a monitoring alert that will immediately detect a problem like this and alert our Site Reliability Engineering team. We realize we are an important part of your business, and you expect Quickbase to be available and performing well when you need it. We apologize for the disruption this incident caused our customers.
Notice October 27, 2026 [Quickbase Status] Notice: Node.js Vulnerability (Informational) – Quickbase Billing - US Region, Quickbase University, Quickbase Billing - EU Region, Quickbase Fastfield - US Region and 77 more
Started Oct 27, 2026, 07:00 PM UTC· resolved Oct 27, 2026, 07:00 PM UTC
- investigating Oct 27, 2026, 07:00 PM UTC
Regarding the recently reported Node.js vulnerability, tracked as CVE-2026-111497 (dubbed "Node2Shell" or "Broccoli2Shell"), affected versions of Node.js, the .NET runtime and the Google Brotli library are present in parts of Quickbase's infrastructure. One internet-facing supporting service was found to have a path to the vulnerable code. A fix for it has been developed and is being deployed as a priority. The core Quickbase platform cannot be exploited in its current production configuration. Components where the vulnerable code cannot be reached are also being updated to patched versions, in line with our standard vulnerability management practices. The investigation is ongoing, and new findings are triaged and escalated for remediation as soon as they are identified. Quickbase is not aware of any exploitation of this vulnerability, and no customer action is required.
Major October 23, 2026 [Quickbase Status] Notice: Quickbase Support Portal Functionality Degraded (Unplanned) - No Down Time 4h 44m Quickbase Support Portal, Quickbase Support Portal, Quickbase Support Portal
Started Oct 23, 2026, 01:25 AM UTC· resolved Oct 23, 2026, 06:09 AM UTC
- identified Oct 23, 2026, 01:25 AM UTC
We are experiencing an issue with logging into the Quickbase Support Portal and submitting support cases. Our hosting provider has acknowledged the issue on their end and are working to fix this as soon as possible. There is no impact to the Quickbase platform that hosts Quickbase applications. We apologize for the inconvenience and will provide an update as soon as we have one.
- resolved Oct 23, 2026, 06:09 AM UTC
The Quickbase Support Portal is now accessible. Our hosting provider has confirmed the login issue is resolved.
Notice October 22, 2026 [Quickbase Status] Notice: PHP Vulnerability (Informational) – Quickbase Billing - US Region, Quickbase University, Quickbase Billing - EU Region, Quickbase Fastfield - US Region and 77 more
Started Oct 22, 2026, 03:00 PM UTC· resolved Oct 22, 2026, 03:00 PM UTC
- investigating Oct 22, 2026, 03:00 PM UTC
Regarding the recently reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 (known as PHP2Shell), Quickbase products or services used by customers are not impacted by these vulnerabilities. On October 21, 2026, PHP released fixes for two critical remote code execution vulnerabilities. We reviewed our environment as soon as they were published. Quickbase platform and products: We do not use PHP in the Quickbase platform or products. These vulnerabilities do not affect them. Customer data: We found no impact to customer data or to the services customers use. Internal systems: We found one legacy internal service that uses PHP. It supports our marketing operations It is not reachable from the Internet. It does not store or process customer data. We are updating it to a fixed PHP version. Monitoring: We reviewed our systems and found no sign of compromise. We continue to monitor.
Major October 2, 2026 [Quickbase US Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time 11h 42m Quickbase Service - US Region, Quickbase Pipelines - US Region, Quickbase Service - US Region, Quickbase Pipelines - US Region and 65 more
Started Oct 02, 2026, 11:01 PM UTC· resolved Oct 03, 2026, 10:43 AM UTC
- investigating Oct 02, 2026, 11:01 PM UTC
We are currently investigating an issue where a subset of poller based Pipelines are failing to trigger or experiencing a delay in triggering. We will provide an update as soon as we have one.
- resolved Oct 03, 2026, 10:43 AM UTC
The issue has been resolved and Pipelines have resumed to normal operations. Root cause to follow.
Major September 30, 2026 [Quickbase US Status] Notice: Service Functionality Degraded (Unplanned) 8h Quickbase Service - US Region, Quickbase Service - US Region, Quickbase Service - US Region, Quickbase Service - US Region and 76 more
Started Sep 30, 2026, 02:20 PM UTC· resolved Sep 30, 2026, 10:20 PM UTC
- investigating Sep 30, 2026, 02:20 PM UTC
Starting at 10:20 AM Eastern US Time, the Quickbase Exact Forms Plus extension intermittently generated documents for some customers that showed a "Created with a trial version of Syncfusion PDF library" watermark. Some customers also saw an Exact Forms Plus error page with no message. The frequency of this issue peaked between 2:20 PM and 4:50 PM Eastern US Time.
- resolved Sep 30, 2026, 09:00 PM UTC
We deployed a fix to this issue at 4:40 PM Eastern US Time and the last occurrences ended by 5:00 PM Eastern US Time. The Exact Forms Plus extension has been operating normally since that time. No document data was lost or exposed during this incident. If you have watermarked documents, regenerate them to get clean copies. If you see the watermark on a document generated after September 30, 5:00 PM Eastern US Time, please let us know.
- resolved Sep 30, 2026, 10:20 PM UTC
The Exact Forms Plus extension uses a third-party document library named Syncfusion that needs a license key to be loaded when the extension starts. Under certain conditions, the Syncfusion license key was intermittently not being loaded properly and document requests being handled by Exact Forms Plus at that moment would produce the "Created with a trial version of Syncfusion PDF library" watermark. Our software fix changed how the Syncfusion license key was being loaded to ensure it will always be available for any Exact Forms Plus document request.
Major September 8, 2026 [Quickbase US Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time 2d 19h Quickbase Service - US Region, Quickbase Pipelines - US Region, Quickbase Service - US Region, Quickbase Pipelines - US Region and 75 more
Started Sep 08, 2026, 06:00 PM UTC· resolved Sep 11, 2026, 01:12 PM UTC
- investigating Sep 08, 2026, 06:00 PM UTC
Starting around 2:00 PM Eastern US Time, we are seeing an increase in delay in Pipelines building and execution. We are investigating vendor latency and will provide more information as soon as we have it.
- resolved Sep 08, 2026, 10:00 PM UTC
The vendor latency has been resolved and all systems are back to normal operations.
- resolved Sep 11, 2026, 01:12 PM UTC
The degradation was caused by a downstream issue at our platform provider, not by Quickbase. They experienced an internal service disruption in their us-central1 region that affected the infrastructure Quickbase relies on to boot and run instances. The disruption caused the slower scaling and execution times customers saw with Pipelines usage.
Major September 8, 2026 [Quickbase US Status] Notice: Service Functionality Degraded (Unplanned) 5h 22m Quickbase Service - US Region, Quickbase Pipelines - US Region, Quickbase Service - US Region, Quickbase Pipelines - US Region and 77 more
Started Sep 08, 2026, 12:30 PM UTC· resolved Sep 08, 2026, 05:52 PM UTC
- investigating Sep 08, 2026, 12:30 PM UTC
Starting around 8:30 AM Eastern US Time, we are experiencing an issue causing delays in executions for a subset of Pipelines. We have confirmed the executions are delayed and not failing. We will provide an update as soon as we have one.
- investigating Sep 08, 2026, 01:26 PM UTC
We are continuing to look into this issue and are working to resolve as soon as possible. We will provide another update as soon as we have one.
- investigating Sep 08, 2026, 03:25 PM UTC
We are still seeing a delay in a subset of Pipelines executions. Our team continues to investigate to resolve. We will provide another update as soon as we have one.
- investigating Sep 08, 2026, 04:28 PM UTC
Our team is continuing to work on this issue. We will provide another update as soon as we have one.
- investigating Sep 08, 2026, 05:39 PM UTC
Our team is still continuing to work on this issue. We will provide another update as soon as we have one.
- resolved Sep 08, 2026, 05:52 PM UTC
Data ingestion has been refined to mitigate potential delays. Additional research and a root cause will be forthcoming.
Major September 4, 2026 [Quickbase EU Status] Notice: Service Functionality Degraded (Unplanned) 2h 10m Quickbase Audit Logs - EU Region, Quickbase Audit Logs - EU Region, Quickbase Service - EU Region, Quickbase Service - EU Region and 104 more
Started Sep 04, 2026, 07:05 AM UTC· resolved Sep 04, 2026, 09:15 AM UTC
- investigating Sep 04, 2026, 07:05 AM UTC
Starting around 3:05 AM Eastern US Time, a provider incident is affecting our logging. Audit Logs and Platform Analytics may be impacted. We are actively working with the provider to resolve this issue as soon as possible and will provide an update as soon as we have one.
- investigating Sep 04, 2026, 09:00 AM UTC
Our team is still investigating. Will post an update as soon as we have one.
- resolved Sep 04, 2026, 09:15 AM UTC
The provider has resolved the incident, and our platform operations are back to normal. During the impacted timeframe, customers may have experienced issues accessing Audit Logs and Platform Analytics. There was no data loss, and everything has been fully restored.
Major September 4, 2026 [Quickbase Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time 7h 41m Quickbase Service - US Region, Quickbase Pipelines - US Region, Quickbase Platform Analytics - US Region, Quickbase Sync - US Region and 374 more
Started Sep 04, 2026, 06:45 AM UTC· resolved Sep 04, 2026, 02:26 PM UTC
- investigating Sep 04, 2026, 06:45 AM UTC
Starting around 2:45 AM Eastern US Time, we are seeing an increase in delayed emails sent from the Quickbase platform to any Microsoft O365 email provider recipient. We are currently investigating this incident and will provide an update as soon as we have one.
- investigating Sep 04, 2026, 01:39 PM UTC
As of 9:39 AM Eastern US Time, we are still actively investigating this incident and will provide an update as soon as we have more information.
- resolved Sep 04, 2026, 02:26 PM UTC
Microsoft has confirmed the delay was caused by an issue within their Office 365 email infrastructure, which affected delivery to O365 recipients broadly and was not specific to email sent from the Quickbase platform. Microsoft implemented a fix on their end, and we confirmed delivery returned to normal as of 8:40 AM Eastern. This incident is closed.
Major September 1, 2026 [Quickbase US Status] Notice: Service Functionality Degraded (Unplanned) 7h 33m Quickbase Service - US Region, Quickbase Sync - US Region, Quickbase Sync - US Region, Quickbase Service - US Region and 66 more
Started Sep 01, 2026, 08:12 PM UTC· resolved Sep 02, 2026, 03:45 AM UTC
- investigating Sep 01, 2026, 08:00 PM UTC
Starting around 4:00 PM Eastern US Time, we are experiencing issues with the Quickbooks. This is actively being investigated and worked on by Quickbooks. We will post another update once performance has returned to normal.
- resolved Sep 02, 2026, 03:45 AM UTC
As of 11:45 PM Eastern US Time, Intuit declared that their incident has been resolved. We stopped seeing failures of QuickBooks connected tables by 10:30 PM Eastern US Time. This incident is closed.
Major August 31, 2026 [Quickbase US Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time 20h 14m Quickbase Service - US Region, Quickbase Pipelines - US Region, Quickbase Service - US Region, Quickbase Pipelines - US Region and 67 more
Started Aug 31, 2026, 07:15 PM UTC· resolved Sep 01, 2026, 03:29 PM UTC
- investigating Aug 31, 2026, 07:15 PM UTC
We are currently investigating an issue where a subset of Pipelines are experiencing a delay in triggering. We will provide an update as soon as we have one.
- investigating Aug 31, 2026, 08:13 PM UTC
We've identified the issue and are deploying a fix. We will provide another update as soon as we have one.
- resolved Aug 31, 2026, 08:59 PM UTC
All Pipelines are performing normally again. All previously delayed Pipelines have been triggered. There was no data loss with this incident. We will provide a root cause once we have it.
- resolved Sep 01, 2026, 03:29 PM UTC
A recent configuration change caused a spike in demand on a backend service responsible for triggering Pipelines. That service didn't scale to meet the demand as designed, resulting in delayed Pipeline triggers for a subset of executions. We corrected the configuration change, restoring trigger times back to normal, while also completing all previously delayed Pipelines. We've added additional monitoring to prevent this issue from reoccurring. We apologize for the inconvenience this issue has caused.
Major August 28, 2026 [Quickbase US Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time 2h 45m Quickbase Service - US Region, Quickbase Pipelines - US Region, Quickbase Service - US Region, Quickbase Pipelines - US Region and 62 more
Started Aug 28, 2026, 11:15 AM UTC· resolved Aug 28, 2026, 02:00 PM UTC
- investigating Aug 28, 2026, 11:15 AM UTC
Starting around 7:15 AM Eastern US Time, a subset of Pipelines are experiencing a delay in execution. We are actively working on this issue to fix as soon as possible. We will provide an update as soon as we have one.
- investigating Aug 28, 2026, 12:15 PM UTC
We have identified the issue and are working to restore service back to normal operations as soon as possible.
- investigating Aug 28, 2026, 01:15 PM UTC
We are continuing to work on this issue impacting a subset of Pipeline executions. We will provide another update as soon as we have one.
- investigating Aug 28, 2026, 01:49 PM UTC
We have deployed a fix and are seeing an improvement in performance. We are continuing to monitor and will provide another update as soon as we have one.
- resolved Aug 28, 2026, 02:00 PM UTC
All Pipelines are back to performing normally again. We apologize for any inconvenience this issue has caused. We will provide a root cause analysis once it's available. This incident is closed.
Major August 3, 2026 [Quickbase Status] Notice: Quickbase University Functionality Degraded (Unplanned) - No Down Time 2d 2h Quickbase University, Quickbase University, Quickbase University, Quickbase University and 31 more
Started Aug 03, 2026, 09:24 AM UTC· resolved Aug 05, 2026, 11:55 AM UTC
- identified Aug 03, 2026, 09:24 AM UTC
We are experiencing an issue with logging in and accessing Quickbase University (university.quickbase.com) - our online training curriculum platform. Our hosting provider has acknowledged the issue on their end and are are working to fix this as soon as possible. There is no impact to the Quickbase platform that hosts Quickbase applications. We apologize for the inconvenience and will provide an update as soon as we have one.
- resolved Aug 03, 2026, 10:41 AM UTC
Our hosting provider has deployed a fix for this issue and Quickbase University is working properly again. This incident is closed.
- resolved Aug 05, 2026, 11:55 AM UTC
The issue was caused by a change implemented by our vendor that unexpectedly impacted authentication to QB University. Once the issue was identified, the vendor rolled back the change, restoring normal service. We confirmed with the vendor improvements to change validation and monitoring are in place to reduce the risk of similar issues occurring in the future. There was no impact to the Quickbase platform that hosts our customers' applications. The issue was specific to QB University only.
Major July 31, 2026 [Pave Status] Notice: Service Functionality Degraded (Unplanned) 50m Quickbase Pave - US Region, Quickbase Pave - US Region, Quickbase Pave - US Region, Quickbase Pave - US Region and 31 more
Started Jul 31, 2026, 01:54 PM UTC· resolved Jul 31, 2026, 02:44 PM UTC
- investigating Jul 31, 2026, 01:54 PM UTC
As of 9:54 AM Eastern US Time, Pave is experiencing degraded performance. We are actively investigating.
- resolved Jul 31, 2026, 02:44 PM UTC
The Pave team has implemented a fix for the issue and as of 10:44 AM Eastern US Time, Pave is back online. Users may have been unable to access Pave apps between 10:12 and 10:44 AM Eastern US Time. The Pave team is actively investigating the root cause and will provide more information as it becomes available.
Major July 24, 2026 [Quickbase US Status] Notice: Service Unavailable (Unplanned) - Down Time 1h 35m Quickbase Billing - US Region, Quickbase Fastfield - US Region, Quickbase Automations - US Region, Quickbase Billing - US Region and 363 more
Started Jul 24, 2026, 10:55 AM UTC· resolved Jul 24, 2026, 12:30 PM UTC
- identified Jul 24, 2026, 10:55 AM UTC
Between 6:55 AM and 7:12 AM Eastern US Time, the Quickbase US platform was unavailable. As of 7:12 AM Eastern US Time, the Quickbase US platform is operating normally.
- resolved Jul 24, 2026, 11:12 AM UTC
As of 7:12 AM Eastern US Time, the Quickbase US platform is operating normally. We are actively investigating the cause and will post a root cause once we have it. This incident is closed.
- resolved Jul 24, 2026, 12:30 PM UTC
The preliminary root cause is a regional Internet outage in the Western Unites States, or a localized Internet outage in or around the hosting facility in which the Quickbase US platform is actively located. We are awaiting further updates from our hosting partner. As a reminder, in order to ensure the availability of the US instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Ohio (USA) and Oregon (USA). Quickbase US can run actively in only one location at a time with the other location running in standby mode. Since June 6, 2026, Quickbase US has been active in our Oregon location, which is in the Western United States. This outage was too shortlived to trigger a switch to our Ohio location. You can read more about how we ensure the availability of Quickbase US in our Trust Center.
Major July 11, 2026 [Quickbase US Status] Notice: Service Functionality Degraded (Emergency) - No Down Time 55m Quickbase Automations - US Region, Quickbase Webhooks - US Region, Quickbase Webhooks - US Region, Quickbase Service - US Region and 98 more
Started Jul 11, 2026, 12:00 AM UTC· resolved Jul 11, 2026, 12:55 AM UTC
- investigating Jul 11, 2026, 12:00 AM UTC
The Quickbase team will be performing emergency maintenance on the Quickbase US platform to upgrade 3 databases that support the Webhooks and Automations functionality. We expect there may be a brief occurrence of errors or slow performance for Webhooks and Automations lasting up to 10 minutes per database as each is upgraded during the 3 hour maintenance window. This maintenance window will be: Friday, July 10, between 8:00 PM and 11:00 PM Eastern US Time.
- resolved Jul 11, 2026, 12:55 AM UTC
The database maintenance is complete with no observed issues for Automations or Webhooks. The periods where errors occurred were less than 1 minute each. This incident is closed.
Major July 10, 2026 [Quickbase Status] Notice: Service Functionality Degraded (Unplanned) 1h 40m Quickbase Billing - US Region, Quickbase Pipelines - EU Region, Quickbase Fastfield - US Region, Quickbase Audit Logs - US Region and 690 more
Started Jul 10, 2026, 04:17 PM UTC· resolved Jul 10, 2026, 05:57 PM UTC
- investigating Jul 10, 2026, 04:17 PM UTC
Starting at 12:17 PM Eastern US Time, we have identified an issue affecting the loading of Forms and Dashboards in both the Quickbase US and Quickbase EU platforms. The Quickbase team is actively investigating the root cause and is working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
- resolved Jul 10, 2026, 05:11 PM UTC
The issue affecting Forms and Dashboards was resolved as of 1:11 PM ET. The Quickbase US and Quickbase EU platforms are operating normally.
- resolved Jul 10, 2026, 05:57 PM UTC
The preliminary root cause is that a vendor partner used by the Quickbase platform to manage feature settings had an incident that prevented some features (Forms and Dashboards) within the Quickbase platform from properly reading the proper settings that determine how a feature looks or acts. Quickbase platform features are typically able to manage the inability to read feature settings in real time by using the proper default values for the settings. In this incident, we did not have the proper default values. We are actively working to correct that. We will post a more detailed root cause once we complete our investigation into this issue and get further information from our vendor partner. We expect to post a final root cause by July 17.
Major June 18, 2026 [Quickbase Status] Notice: Quickbase Community Unavailable (Unplanned) - Down Time 1h 21m Quickbase Community, Quickbase Community, Quickbase Community, Quickbase Community and 45 more
Started Jun 18, 2026, 12:03 AM UTC· resolved Jun 18, 2026, 01:24 AM UTC
- identified Jun 18, 2026, 12:03 AM UTC
As of 8:03 PM Eastern US Time, the Quickbase Community is unavailable. We are actively investigating.
- resolved Jun 18, 2026, 01:24 AM UTC
Our hosting provider has deployed a fix for this issue and the Quickbase Community is working properly again. This incident is closed.
Major June 10, 2026 [Quickbase Status] Notice: Service Functionality Degraded (Unplanned) 1d 6h Quickbase RESTful APIs - US Region, Quickbase Service - US Region, Quickbase Service - US Region, Quickbase RESTful APIs - US Region and 57 more
Started Jun 10, 2026, 05:55 PM UTC· resolved Jun 12, 2026, 12:32 AM UTC
- investigating Jun 10, 2026, 05:55 PM UTC
Between Wednesday, June 10, 2026 1:55PM Eastern and Thursday, June 11, 2026 8:32PM Eastern, a subset of the Quickbase REST API service (api.quickbase.com) was experiencing performance degradation. The Quickbase team took corrective action and service performance was fully restored at Thursday, June 12, 2026 8:32PM Eastern.
- resolved Jun 13, 2026, 12:32 AM UTC
This incident is closed.
Major June 8, 2026 [Quickbase Status] Notice: Service Functionality Degraded (Unplanned) 54m Quickbase Fastfield - US Region, Quickbase Automations - US Region, Quickbase Pipelines - US Region, Quickbase Platform Analytics - US Region and 357 more
Started Jun 08, 2026, 02:47 PM UTC· resolved Jun 08, 2026, 03:41 PM UTC
- identified Jun 08, 2026, 02:29 PM UTC
Starting around 10:29AM Eastern US Time, we have uncovered an issue that is affecting our AI capabilities for customers. Features Affected: Quickbase AI Agent App Summary AI Spreadsheet Import All other AI features remain operational. The Quickbase team have already found the root cause and will be deploying a patch to fix the issue.
- identified Jun 08, 2026, 03:30 PM UTC
The engineering team is currently working on a deployment fix. We will post an update in 30 minutes.
- resolved Jun 08, 2026, 03:41 PM UTC
As of 11:41 AM Eastern US Time the AI functionalities have been restored.
Major May 14, 2026 [Quickbase Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time 12d 14h Quickbase Service - US Region, Quickbase Automations - US Region, Quickbase Automations - US Region, Quickbase Automations - US Region and 116 more
Started May 14, 2026, 03:49 AM UTC· resolved May 26, 2026, 05:50 PM UTC
- identified May 14, 2026, 03:49 AM UTC
Starting around 11:49 PM Eastern US Time, Pipelines are experiencing a state where they are delayed or fail to start. We are currently investigating the issue.
- resolved May 14, 2026, 07:55 AM UTC
The issue was identified and it has been resolved. The potentially impacted services were Pipelines Quickbase webhooks Automations Actions Emails We are still investigating further and will provide more information in the root cause analysis.
- resolved May 15, 2026, 05:24 PM UTC
Related Quickbase services remain operating normally. An issue introduced during a release interrupted the processing of certain workflow trigger events. As a result, some workflows triggered by changes in Quickbase tables may not have run as expected. This may have impacted: Pipelines Automations Actions Quickbase Webhooks The affected workflows were those triggered by table activity such as record creation, edits, or deletions. No scheduled workflows were impacted by this. Customers may not see errors or other indicators for workflows that did not run. We recommend reviewing critical activity during the impacted window and validating any downstream processes that should have been triggered by record changes. No action is required for workflows triggered outside the impacted timeframe. We are continuing to finalize impact analysis and will provide additional information to impacted customers as appropriate.
- resolved May 26, 2026, 05:50 PM UTC
An issue introduced during a production release modified a critical configuration setting responsible for sending table-triggered workflow events into Quickbase’s internal queueing system. With that setting absent, the system defaulted to not queueing those events, causing some Pipelines, Webhooks, Automations, and Actions triggered by record changes to not run during the impacted window. Scheduled workflows were not impacted. The issue was resolved by restoring the configuration setting, but some events from the impacted period could not be replayed because they were never successfully queued.
Major April 27, 2026 [Quickbase Status] Notice: Quickbase University Functionality Degraded (Unplanned) - No Down Time 1d 2h Quickbase University, Quickbase University, Quickbase University, Quickbase University and 36 more
Started Apr 27, 2026, 01:05 PM UTC· resolved Apr 28, 2026, 03:09 PM UTC
- identified Apr 27, 2026, 01:05 PM UTC
We are experiencing an issue with logging in and accessing Quickbase University (university.quickbase.com) - our online training curriculum platform. Our hosting provider has acknowledged the issue on their end and are working to fix this as soon as possible. There is no impact to the Quickbase platform that hosts Quickbase applications. We apologize for the inconvenience and will provide an update as soon as we have one.
- resolved Apr 27, 2026, 02:11 PM UTC
Our hosting provider has deployed a fix for this issue and Quickbase University is working properly again. This incident is closed.
- resolved Apr 28, 2026, 03:09 PM UTC
This issue was caused by an unexpected spike in traffic that impacted a vendor supporting the QB University platform. The spike triggered a failure in the vendor’s internal health checks, which temporarily affected login and access to parts of the platform. The vendor identified the issue and restored service shortly after. They have since implemented a fix to prevent this specific failure scenario from recurring. We are working with the vendor to ensure additional monitoring, scaling safeguards, and change management controls are in place to reduce the risk of similar disruptions in the future.
Major April 23, 2026 [Quickbase Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time 15d 3h Quickbase Service - US Region, Quickbase Service - EU Region, Quickbase Pipelines - US Region, Quickbase Pipelines - EU Region and 134 more
Started Apr 23, 2026, 08:00 AM UTC· resolved May 08, 2026, 11:30 AM UTC
- investigating Apr 23, 2026, 08:00 AM UTC
Starting around 4:00 AM Eastern US Time, a subset of Pipelines are failing with the following errors, though similar variations of these messages may also be observed: "Pipeline execution failed." "Internal error. Abort execution." These errors are causing certain Pipelines to fail and are impacting successful completion of scheduled and on-demand executions. Users may notice increased error rates in logs and failed Pipeline runs until this issue is resolved. We are actively investigating the cause. We will continue to monitor this incident and will provide an update as soon as we have one.
- investigating Apr 24, 2026, 11:44 AM UTC
At 7:44 AM Eastern US Time, we deployed a fix for this issue. We are continuing to monitor this issue and will provide another update as soon as we have one.
- investigating Apr 24, 2026, 12:43 PM UTC
As of 8:43 AM Eastern US Time, we are seeing improvements in our logs from our last update. We are still actively investigating this issue and will provide another update as soon as we have one.
- investigating Apr 24, 2026, 01:43 PM UTC
As of 9:43 AM Eastern US Time, we continue to actively work on the issue and are still investigating the root cause. We will provide another update as soon as more information becomes available.
- investigating Apr 24, 2026, 02:43 PM UTC
As of 10:43 AM Eastern US Time, we remain actively engaged in resolving the issue and continue to investigate the root cause. We will provide the next update as soon as we have more details to share.
- investigating Apr 24, 2026, 03:43 PM UTC
As of 11:43 AM Eastern US Time, we are still working to resolve the issue and continue investigating the root cause. We will share an update as soon as more information becomes available.
- investigating Apr 24, 2026, 04:55 PM UTC
The incident is largely resolved, and the majority of executions are now operating as expected. We are still investigating a small number of related, lower-frequency issues and continue to work toward full resolution. As impact has significantly decreased, updates to this post will be less frequent. We will continue to share meaningful progress as it becomes available.
- investigating Apr 24, 2026, 08:57 PM UTC
The incident remains largely resolved, with most functionality operating as expected. We are continuing to review any subset of related failures, and our team will continue to investigate and monitor closely. We will provide meaningful updates if and when new information becomes available.
- investigating Apr 27, 2026, 02:07 PM UTC
The incident remains largely resolved, with most functionality operating as expected. We continue to review a subset of related failures and are working closely with our hosting provider to identify and fully resolve the issue. Our team will continue to monitor closely as we work toward full resolution. We will provide meaningful updates if and when new information becomes available.
- investigating Apr 27, 2026, 09:08 PM UTC
We are continuing to investigate a small subset of intermittent failures that persist under some conditions. Our team is actively working with our hosting provider to validate the underlying cause and confirm a permanent resolution. At this stage, we continue to monitor closely and will share updates as new substantive information becomes available. Our next update is planned for Tuesday 4/27/26 at 10:00 AM ET
- investigating Apr 28, 2026, 02:00 PM UTC
System performance is stable and the majority of functionality is operating as expected. We are continuing to assess a subset of related failures and are actively collaborating with our hosting provider to drive toward full resolution. Our team remains engaged and is monitoring the situation closely. We will share additional updates as meaningful information becomes available.
- investigating Apr 29, 2026, 12:49 PM UTC
We have identified a mitigation for the issue and began deploying it on April 28. As part of validation, this update was applied to a small set of Pipelines that had experienced some of the highest failure rates during the incident. These Pipelines have since run successfully without errors, including through scheduled overnight executions. Based on these results, we completed a controlled rollout of this change across all customers while continuing to actively monitor system performance. We will continue to share updates as we progress toward a final resolution.
- resolved Apr 29, 2026, 08:26 PM UTC
This incident has been resolved. A mitigation was successfully deployed across all environments, and Pipeline executions are now operating normally. We have continued to monitor system performance following the rollout and are no longer observing elevated error rates related to this issue. We are completing a detailed review of execution data to identify impacted Pipelines and customers. Our team will conduct targeted follow-up with affected customers to provide additional context and support as needed. A separate root cause analysis will be published once our investigation is complete. Thank you for your patience while we worked to resolve this issue.
- resolved May 08, 2026, 11:30 AM UTC
Through joint investigation with our hosting partner, the issue was identified within a specific area of the gRPC library related to authentication handling, which resulted in intermittent Pipeline execution failures under certain conditions.