Is Quick Base down?

Between 6:55 AM and 7:12 AM Eastern US Time, the Quickbase US platform was unavailable. As of 7:12 AM Eastern US Time, the Quickbase US platform is operating normally.

As of 7:12 AM Eastern US Time, the Quickbase US platform is operating normally. We are actively investigating the cause and will post a root cause once we have it. This incident is closed.

The preliminary root cause is a regional Internet outage in the Western Unites States, or a localized Internet outage in or around the hosting facility in which the Quickbase US platform is actively located. We are awaiting further updates from our hosting partner. As a reminder, in order to ensure the availability of the US instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Ohio (USA) and Oregon (USA). Quickbase US can run actively in only one location at a time with the other location running in standby mode. Since June 6, 2026, Quickbase US has been active in our Oregon location, which is in the Western United States. This outage was too shortlived to trigger a switch to our Ohio location. You can read more about how we ensure the availability of Quickbase US in our Trust Center.

The Quickbase team will be performing emergency maintenance on the Quickbase US platform to upgrade 3 databases that support the Webhooks and Automations functionality. We expect there may be a brief occurrence of errors or slow performance for Webhooks and Automations lasting up to 10 minutes per database as each is upgraded during the 3 hour maintenance window. This maintenance window will be: Friday, July 10, between 8:00 PM and 11:00 PM Eastern US Time.

The database maintenance is complete with no observed issues for Automations or Webhooks. The periods where errors occurred were less than 1 minute each. This incident is closed.

Starting at 12:17 PM Eastern US Time, we have identified an issue affecting the loading of Forms and Dashboards in both the Quickbase US and Quickbase EU platforms. The Quickbase team is actively investigating the root cause and is working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.

The issue affecting Forms and Dashboards was resolved as of 1:11 PM ET. The Quickbase US and Quickbase EU platforms are operating normally.

The preliminary root cause is that a vendor partner used by the Quickbase platform to manage feature settings had an incident that prevented some features (Forms and Dashboards) within the Quickbase platform from properly reading the proper settings that determine how a feature looks or acts. Quickbase platform features are typically able to manage the inability to read feature settings in real time by using the proper default values for the settings. In this incident, we did not have the proper default values. We are actively working to correct that. We will post a more detailed root cause once we complete our investigation into this issue and get further information from our vendor partner. We expect to post a final root cause by July 17.

As of 8:03 PM Eastern US Time, the Quickbase Community is unavailable. We are actively investigating.

Our hosting provider has deployed a fix for this issue and the Quickbase Community is working properly again. This incident is closed.

Starting around 8:20AM Eastern US Time, we have uncovered an issue that is affecting our AI capabilities for customers. Features Affected: Quickbase AI Agent All other AI features remain operational. The Quickbase team have already found the root cause and will be deploying a patch to fix the issue.

As of 8:39 AM Eastern US Time the AI functionalities have been restored.