Qualys incident
US Platform 3: Performance Degradation for UAI/CSAM/GAV/ETM (IM-12980)
Ongoing since 06:37 AM UTC, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more.
Qualys Cloud Platform Operations is currently investigating an issue causing delays in processing UAI/CSAM/GAV/ETM data in the UI on US Platform 3. Some users may experience delays in data appearing in the UI. Further updates will be shared as they become available. Incident Reference: IM-12980
Affected components
Update timeline
- investigating Nov 12, 2026, 06:37 AM UTC
Qualys Cloud Platform Operations is currently investigating an issue causing delays in processing UAI/CSAM/GAV/ETM data in the UI on US Platform 3. Some users may experience delays in data appearing in the UI. Further updates will be shared as they become available. Incident Reference: IM-12980
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