Qualys incident

US Platform 2 & 3: Cloud Agents Delta Backlog (IM-12957)

Ongoing since 01:46 PM UTC, affecting AssetView (AV) and AssetView (AV) and 1 more.

monitoring Nov 03, 2026, 01:46 PM UTC

Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available. Ticket reference for this activity is IM-12957.

Started
Nov 03, 2026, 01:46 PM UTC
Resolved
Ongoing
Duration
● 5h 54m
Detected by Pingoru
Nov 03, 2026, 01:46 PM UTC

Affected components

AssetView (AV)AssetView (AV)Cloud Agent (CA)Cloud Agent (CA)Vulnerability Management (VM)Vulnerability Management (VM)

Update timeline

  1. monitoring Nov 03, 2026, 01:46 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available. Ticket reference for this activity is IM-12957.

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