Qualys incident

US Platform 1: VM Scan Processing Delays (IM-12959)

Ongoing since 07:51 PM UTC, affecting Cloud Agent (CA) and Vulnerability Management (VM).

investigating Nov 03, 2026, 07:51 PM UTC

The Qualys Cloud Operations team is currently investigating an issue causing delays in processing the scans. This is affecting both cloud agent and scanner scans. Further details will be provided as they become available. The ticket reference for this incident is IM-12959.

Started
Nov 03, 2026, 07:51 PM UTC
Resolved
Ongoing
Duration
● 1h 5m
Detected by Pingoru
Nov 03, 2026, 07:51 PM UTC

Affected components

Cloud Agent (CA)Vulnerability Management (VM)

Update timeline

  1. investigating Nov 03, 2026, 07:51 PM UTC

    The Qualys Cloud Operations team is currently investigating an issue causing delays in processing the scans. This is affecting both cloud agent and scanner scans. Further details will be provided as they become available. The ticket reference for this incident is IM-12959.

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