Qualys incident

US Platform 1: Delay in Data Reflection in UI (IM-12979)

Ongoing since 09:08 PM UTC, affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and Vulnerability Management (VM).

investigating Nov 11, 2026, 09:08 PM UTC

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing a lag. Users will notice that information takes longer than expected to become visible in VMDR and CSAM/GAV module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12979.

Started
Nov 11, 2026, 09:08 PM UTC
Resolved
Ongoing
Duration
● 38m
Detected by Pingoru
Nov 11, 2026, 09:08 PM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Vulnerability Management (VM)

Update timeline

  1. investigating Nov 11, 2026, 09:08 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing a lag. Users will notice that information takes longer than expected to become visible in VMDR and CSAM/GAV module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12979.

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