PushPay Outage History

PushPay is up right now

PushPay had 3 outages in the last 2 years totaling 5h 59m of downtime — averaging 0.1 incidents per month.

There were 3 PushPay outages since August 28, 2025 totaling 5h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://pushpay.statuspage.io

Major April 30, 2026

Transaction Reporting Errors

Detected by Pingoru
Apr 30, 2026, 08:28 AM UTC
Resolved
Apr 30, 2026, 02:27 PM UTC
Duration
5h 59m
Affected: Customer Admin PortalAPI
Timeline · 3 updates
  1. identified Apr 30, 2026, 08:28 AM UTC

    We are currently experiencing issues with transaction reporting. Users may encounter delays or timeouts viewing transactions or using transaction export and reporting APIs. Payment processing is not impacted. We have identified the cause of the problem and are working to resolve it.

  2. identified Apr 30, 2026, 11:15 AM UTC

    We are continuing to implement the identified fix. Payment processing remains unaffected. We will provide further updates as the resolution progresses.

  3. resolved Apr 30, 2026, 02:27 PM UTC

    This incident has been resolved. All transaction reporting and API services are fully operational. Payment processing remained fully functional throughout the incident.

Read the full incident report →

Notice September 30, 2025

Issues Adding New Payment Methods

Detected by Pingoru
Sep 30, 2025, 10:03 PM UTC
Resolved
Sep 30, 2025, 06:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 30, 2025, 10:03 PM UTC

    Between 11:22 a.m. and 12:07 p.m. PT, donors may have received errors when adding a new payment method. The issue has been fully resolved, and donors are no longer receiving errors.

Read the full incident report →

Notice August 28, 2025

Payment Timeout Errors

Detected by Pingoru
Aug 28, 2025, 08:33 PM UTC
Resolved
Aug 28, 2025, 01:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 28, 2025, 08:33 PM UTC

    Between 6:37-6:51 pm PT, donors may have received errors when attempting to submit a payment or edit a recurring schedule. The issue has been fully resolved and donors are no longer receiving errors.

Read the full incident report →