PushPay incident

Transaction Reporting Errors

Major Resolved View vendor source →
Started
Apr 30, 2026, 08:28 AM UTC
Resolved
Apr 30, 2026, 02:27 PM UTC
Duration
5h 59m
Detected by Pingoru
Apr 30, 2026, 08:28 AM UTC

Affected components

Customer Admin PortalAPI

Update timeline

  1. identified Apr 30, 2026, 08:28 AM UTC

    We are currently experiencing issues with transaction reporting. Users may encounter delays or timeouts viewing transactions or using transaction export and reporting APIs. Payment processing is not impacted. We have identified the cause of the problem and are working to resolve it.

  2. identified Apr 30, 2026, 11:15 AM UTC

    We are continuing to implement the identified fix. Payment processing remains unaffected. We will provide further updates as the resolution progresses.

  3. resolved Apr 30, 2026, 02:27 PM UTC

    This incident has been resolved. All transaction reporting and API services are fully operational. Payment processing remained fully functional throughout the incident.

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