PushPay incident

Payment Timeout Errors

Resolved after 12 hours 14 minutes, on August 27, 2025.

resolved Aug 28, 2025, 01:30 AM UTC

Between 6:37-6:51 pm PT, donors may have received errors when attempting to submit a payment or edit a recurring schedule. The issue has been fully resolved and donors are no longer receiving errors.

Started
Aug 27, 2025, 01:37 PM UTC
Resolved
Aug 28, 2025, 01:51 AM UTC
Duration
12h 14m
Detected by Pingoru
Aug 27, 2025, 01:37 PM UTC

Update timeline

  1. resolved Aug 28, 2025, 01:30 AM UTC

    Between 6:37-6:51 pm PT, donors may have received errors when attempting to submit a payment or edit a recurring schedule. The issue has been fully resolved and donors are no longer receiving errors.

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