PushPay experienced a minor incident on September 6, 2026 affecting Customer Admin Portal, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 06, 2026, 04:48 PM UTC
We have identified and deployed a fix for the issue causing intermittent delays in transaction visibility on reports. Report updates may continue to experience minor delays while backlogged data processes and the fix fully rolls out. We are actively monitoring the situation and will update when recovery is complete. Payment processing is not impacted.
- resolved Sep 06, 2026, 05:21 PM UTC
This issue has been fully resolved. The fix is now active across all systems, all backlogged transaction data has finished processing, and report updates have returned to normal operating speeds. Payment processing was not impacted during this event.