PushPay incident

Issues Adding New Payment Methods

Resolved after 45 minutes, on September 30, 2025.

resolved Sep 30, 2025, 06:30 PM UTC

Between 11:22 a.m. and 12:07 p.m. PT, donors may have received errors when adding a new payment method. The issue has been fully resolved, and donors are no longer receiving errors.

Started: Sep 30, 2025, 06:22 PM UTC
Resolved: Sep 30, 2025, 07:07 PM UTC
Duration: 45m
Detected by Pingoru: Sep 30, 2025, 06:22 PM UTC

Update timeline

resolved Sep 30, 2025, 06:30 PM UTC

Between 11:22 a.m. and 12:07 p.m. PT, donors may have received errors when adding a new payment method. The issue has been fully resolved, and donors are no longer receiving errors.

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