Public Cloud incident
[GRA6][Storage] - Instance Backup incident notification
Resolved after 1 hour 41 minutes, affecting GRA6, on November 5, 2026.
We are currently experiencing an incident affecting our Public Cloud Instance Backup offering, which is causing temporary availability issues in the GRA6 region. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC Impacted Service(s) : Instance Backup and image management are temporarily unstable in the specified region. Customers Impact : Customers may experience failures when creating backups or managing their images. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
Update timeline
- investigating Nov 05, 2026, 04:00 PM UTC
We are currently experiencing an incident affecting our Public Cloud Instance Backup offering, which is causing temporary availability issues in the GRA6 region. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC Impacted Service(s) : Instance Backup and image management are temporarily unstable in the specified region. Customers Impact : Customers may experience failures when creating backups or managing their images. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
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