Public Cloud incident

[DE1][Network] - Network API incident notification

Ongoing since 10:06 AM UTC, affecting DE1 and DE1.

investigating Nov 03, 2026, 10:06 AM UTC

We are currently experiencing an incident affecting our Network offering, which is causing temporary availability issues in the DE1 region. Please find the details of this incident below : Start time : 03/11/2026 08:10 UTC Impacted Service(s) : The Network API for public network and private network (vRack) is temporarily unstable in the specified region. Customers Impact : Customers may experience API errors when creating, modifying or managing their public and private network (vRack) configurations. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Started
Nov 03, 2026, 10:06 AM UTC
Resolved
Ongoing
Duration
● 1h 12m
Detected by Pingoru
Nov 03, 2026, 10:06 AM UTC

Affected components

DE1DE1

Update timeline

  1. investigating Nov 03, 2026, 10:06 AM UTC

    We are currently experiencing an incident affecting our Network offering, which is causing temporary availability issues in the DE1 region. Please find the details of this incident below : Start time : 03/11/2026 08:10 UTC Impacted Service(s) : The Network API for public network and private network (vRack) is temporarily unstable in the specified region. Customers Impact : Customers may experience API errors when creating, modifying or managing their public and private network (vRack) configurations. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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