Resolved after 1 hour 15 minutes, affecting ProTime and ProTeam and 1 more, on November 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
ProTimeProTeamExportImportYeartoolProNetUserProvisioningProSynergy
Update timeline
- investigating Nov 10, 2026, 09:33 AM UTC
We are currently experiencing connection issues affecting ProTime Premium. Users may be unable to complete the login process and may become stuck on the loading screen.
- identified Nov 10, 2026, 09:53 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 10, 2026, 10:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 10, 2026, 10:49 AM UTC
This incident has been resolved.
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