Ongoing since 01:09 PM UTC, affecting myProtime.
The issue has been resolved. However, there is currently a backlog of alerts waiting to be processed. This backlog will be processed automatically over the coming hours, after which the remaining incorrect alerts should be cleared.
Affected components
Update timeline
- investigating Oct 29, 2026, 01:09 PM UTC
We have received reports of anomalies in MyProtime, including some incorrect alerts . Our team is currently investigating the issue, and we sincerely apologize for the inconvenience.
- monitoring Oct 29, 2026, 01:39 PM UTC
The issue has been resolved. However, there is currently a backlog of alerts waiting to be processed. This backlog will be processed automatically over the coming hours, after which the remaining incorrect alerts should be cleared.
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