Is Protime down?

Last checked 4m ago
Current status
Protime is up

No incidents right now.

Official status page: https://status.protime.eu · Polled every 5 minutes · 17 components tracked

Protime is operational right now. Last checked 4m ago; the most recent incident resolved 9d ago.

Real-time Protime status, recent outages, and incident history — pulled directly from Protime's official status page at https://status.protime.eu every 5 minutes. Pingoru tracks 17 Protime services and has captured 23 incidents in the last 90 days (95.46% uptime). Get email, Slack, Discord, or webhook alerts the moment Protime reports a new incident — free for 5 monitors, no credit card.

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Protime uptime 95.46% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 22h 34m
    Started Sep 03, 2026, 12:47 PM UTC · Resolved Sep 04, 2026, 11:22 AM UTC
    ProTimeTime Terminals
    Timeline · 7 updates
    • investigating · Sep 03, 2026, 12:47 PM UTC

      We are currently investigating an issue where time clockings are being denied when no terminal group is linked. we apologize for the inconvenience.

    • investigating · Sep 03, 2026, 02:10 PM UTC

      We are continuing to investigate this issue.

    • identified · Sep 03, 2026, 03:22 PM UTC

      We have identified an issue in the new terminal application version(IT11 and IT51) that may cause employees without a configured terminal group in Protime Premium to receive denied time registrations. The impact is currently assessed as very limited. Our teams will now remotely revert the affected terminals to a previous application version. No action is needed from the customer side. We will provide a further update on 04/09/2026. We sincerely apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.

    • identified · Sep 03, 2026, 03:28 PM UTC

      Our teams will now remotely revert the affected terminals to a previous application version. No action is needed from the customer side.

    • identified · Sep 04, 2026, 06:34 AM UTC

      Our teams are currently working closely with our partners to determine the best possible solution. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue.

    • monitoring · Sep 04, 2026, 11:20 AM UTC

      A fix has been implemented on the affected terminals. Regarding the denied clockings, we will contact the impacted customers and provide guidance on how to correct these entries. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

    • resolved · Sep 04, 2026, 11:22 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 2h 7m
    Started Sep 01, 2026, 09:00 AM UTC · Resolved Sep 01, 2026, 11:08 AM UTC
    myProtime
    Timeline · 2 updates
    • investigating · Sep 01, 2026, 09:00 AM UTC

      Potential Disruption Impacting myProtime Notifications and Email Delivery of Notifications. This does not impact the requests itselfs , only the notifications.

    • resolved · Sep 01, 2026, 11:08 AM UTC

      After further investigation we can confirm there was no customer impact, we apologize for the inconvenience.

    Latest: After further investigation we can confirm there was no customer impact, we apologize for the inconvenience.

  3. Resolved 21h 40m
    Started Aug 25, 2026, 03:14 PM UTC · Resolved Aug 26, 2026, 12:54 PM UTC
    myProtime
    Timeline · 5 updates
    • investigating · Aug 25, 2026, 03:14 PM UTC

      We are currently investigating that some customers are unable to open attachments in myProtime. Our teams are actively working to identify the root cause and resolve the issue as quickly as possible. We are doing everything possible to keep disruption to a minimum.

    • identified · Aug 26, 2026, 05:09 AM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Aug 26, 2026, 05:10 AM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Aug 26, 2026, 11:54 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 26, 2026, 12:54 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 40m
    Started Aug 20, 2026, 02:30 PM UTC · Resolved Aug 20, 2026, 03:10 PM UTC
    ProTime
    Timeline · 4 updates
    • investigating · Aug 20, 2026, 01:37 PM UTC

      We are currently investigating an intermittent issue that may cause unexpected errors when when adjusting employee files on Protime. Our teams are actively working to identify the root cause and resolve the issue as quickly as possible. We are doing everything possible to keep disruption to a minimum.

    • identified · Aug 20, 2026, 02:43 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Aug 20, 2026, 02:46 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 20, 2026, 03:17 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 50m
    Started Aug 20, 2026, 01:50 PM UTC · Resolved Aug 20, 2026, 02:40 PM UTC
    ProTime
    Timeline · 4 updates
    • investigating · Aug 20, 2026, 01:32 PM UTC

      We are currently investigating an issue stopping users from accessing the ProSynergy application. Our teams are actively working to identify the root cause and resolve the issue as quickly as possible. We are doing everything possible to keep disruption to a minimum.

    • identified · Aug 20, 2026, 02:15 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Aug 20, 2026, 02:23 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 20, 2026, 02:48 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Protime outage history

11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Protime outage history →

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Outage history

Past 90 days · 16 incidents View full outage history →