Is Protime down?
Last checked 4m agoNo incidents right now.
Protime is operational right now. Last checked 4m ago; the most recent incident resolved 7h ago.
Real-time Protime status, recent outages, and incident history: pulled directly from Protime's official status page at status.protime.eu every 5 minutes. Pingoru tracks 17 Protime services and has captured 34 incidents in the last 90 days (88.99% uptime). Get email, Slack, Discord, or webhook alerts the moment Protime reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- ProVisit
Timeline · 3 updates
- investigating · Oct 21, 2026, 02:13 PM UTC
To maintain the security of our environment, we have temporarily suspended access to the myProtime Visit Application following the discovery of a PHP vulnerability that requires immediate remediation. Our technical teams are currently applying the necessary patch and conducting verification testing. We will bring the application back online as soon as we can do so securely. We understand this may impact your operations and appreciate your patience while we work to resolve the issue as quickly as possible.
- identified · Oct 22, 2026, 08:10 AM UTC
Our technical teams are currently evaluating the best solution and applying the necessary security patch. Verification testing is also being carried out to ensure the application can be restored securely. MyProtime Visitors will be brought back online as soon as it is safe to do so.
- resolved · Oct 22, 2026, 04:39 PM UTC
We are pleased to inform you that the maintenance activities related to the recently disclosed PHP vulnerability have been successfully completed. The affected systems have been updated with the security patch released by the PHP maintainers, and the necessary validation and testing activities have been performed. Based on these results, we can confirm that the myProtime Visitors application is fully operational and available again. To ensure the application loads correctly, you may need to refresh or restart the device on which myProtime Visitors is running, such as a tablet, kiosk, or PC. As previously communicated, we have not identified any evidence that this vulnerability was exploited within Protime's environment, nor do we have any indication that customer data was impacted. We would like to thank you for your patience and understanding while we implemented these precautionary security measures. Should you have any questions, please do not hesitate to contact us.
Latest: We are pleased to inform you that the maintenance activities related to the recently disclosed PHP vulnerability have been successfully completed. The affected systems have been up…
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- ProTimeProTeamExportImportYeartoolProNetProMobileProVisitUserProvisioningProSynergy
Timeline · 5 updates
- investigating · Oct 20, 2026, 08:20 AM UTC
We are currently investigating reports of customers experiencing blank screens or delays when opening Protime applications. We understand the inconvenience this may cause. In most cases, waiting for the session to complete should allow the application to open successfully, although this may take longer than usual. Our teams are actively investigating the issue.
- investigating · Oct 20, 2026, 11:32 AM UTC
We are continuing to investigate this issue.
- investigating · Oct 21, 2026, 05:18 AM UTC
We are continuing to investigate this issue.
- investigating · Oct 21, 2026, 06:53 AM UTC
A temporary workaround is currently in place to mitigate the impact. Our teams continue to investigate the issue while working towards a permanent solution.
- resolved · Oct 26, 2026, 01:46 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- ProTime
Timeline · 4 updates
- investigating · Oct 16, 2026, 06:41 AM UTC
We are currently investigating an issue regarding sFTP connections issues.
- identified · Oct 16, 2026, 06:52 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 16, 2026, 06:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 16, 2026, 10:24 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- ProTime
Timeline · 3 updates
- investigating · Oct 15, 2026, 09:46 AM UTC
We are currently investigating this issue.
- monitoring · Oct 15, 2026, 09:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 15, 2026, 10:50 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- ProTimeProTeamExportImportYeartoolProNetProMobileProVisitUserProvisioningProSynergy
Timeline · 4 updates
- investigating · Oct 13, 2026, 06:51 AM UTC
We are currently investigating reports of users experiencing difficulties opening Protime applications. Users may encounter issues accessing the platform or experience unexpected errors during startup. Our teams are actively investigating the situation and working to identify the root cause. Further updates will be provided as soon as more information becomes available.
- identified · Oct 13, 2026, 07:27 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 13, 2026, 07:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 13, 2026, 08:09 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Protime outage history
22 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 17 components checked every 5 minutesThe longest incident in the last year, Information: Excel files download in Microsoft Edge on April 20, 2026, ran for 21 days. 29 maintenance windows announced in the same period.
Most affected components, last 12 months
- ProTime24
- myProtime22
- Export15
- Import14
- ProTeam10
Latest incidents
- myProtime Visitors Temporarily Unavailable Due to Security Measures
To maintain the security of our environment, we have temporarily suspended access to the myProtime Visit Application following the discovery of a PHP…
- Possible Issues Accessing Protime Applications
We are currently investigating reports of customers experiencing blank screens or delays when opening Protime applications. We understand the inconvenience…
- sFTP connections issues
We are currently investigating an issue regarding sFTP connections issues.
- Started Oct 21, 2026, 02:13 PM UTC · Resolved Oct 22, 2026, 04:39 PM UTC · 1d 2h
- Started Oct 20, 2026, 08:20 AM UTC · Resolved Oct 26, 2026, 01:46 PM UTC · 6d 5h
- sFTP connections issues ResolvedStarted Oct 16, 2026, 06:41 AM UTC · Resolved Oct 16, 2026, 10:24 AM UTC · 3h 43m
- Started Oct 15, 2026, 09:46 AM UTC · Resolved Oct 15, 2026, 10:50 AM UTC · 1h 3m
- Started Oct 13, 2026, 06:51 AM UTC · Resolved Oct 13, 2026, 08:09 AM UTC · 1h 18m
- Started Oct 07, 2026, 09:19 AM UTC · Resolved Oct 07, 2026, 12:49 PM UTC · 3h 29m
- Protime planning flex unavailable ResolvedStarted Oct 06, 2026, 11:30 PM UTC · Resolved Oct 06, 2026, 11:30 PM UTC · –
- Delayed Processing of Bookings ResolvedStarted Oct 01, 2026, 10:19 AM UTC · Resolved Oct 02, 2026, 07:01 AM UTC · 20h 41m