Protime incident

Possible Issues Accessing Protime Applications

Ongoing since 08:23 AM UTC, affecting ProTime and ProTeam and 1 more.

investigating Oct 29, 2026, 08:23 AM UTC

We are currently investigating reports of customers experiencing blank screens or delays when opening Protime applications. We understand the inconvenience this may cause. In most cases, allowing the session additional time to load should allow the application to open successfully. Fully logging out and signing back in may also help resolve the issue. Our teams are actively investigating the issue.

Started
Oct 29, 2026, 08:23 AM UTC
Resolved
Ongoing
Duration
● 47m
Detected by Pingoru
Oct 29, 2026, 08:23 AM UTC

Affected components

ProTimeProTeamExportImportYeartoolProNetProMobileProVisitUserProvisioningProSynergy

Update timeline

  1. investigating Oct 29, 2026, 08:23 AM UTC

    We are currently investigating reports of customers experiencing blank screens or delays when opening Protime applications. We understand the inconvenience this may cause. In most cases, allowing the session additional time to load should allow the application to open successfully. Fully logging out and signing back in may also help resolve the issue. Our teams are actively investigating the issue.

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