Prelude incident

Delayed Verify and Notify webhooks

Resolved after 4 hours 4 minutes, affecting Verify and Notify, on October 23, 2026.

resolved Oct 23, 2026, 02:41 PM UTC

The delays affecting Verify and Notify webhook delivery have been resolved. Webhook delivery is operating normally again.

Started
Oct 23, 2026, 10:37 AM UTC
Resolved
Oct 23, 2026, 02:41 PM UTC
Duration
4h 4m
Detected by Pingoru
Oct 23, 2026, 10:37 AM UTC

Affected components

VerifyNotify

Update timeline

  1. investigating Oct 23, 2026, 10:37 AM UTC

    Some Verify and Notify webhooks are experiencing delivery delays and may arrive in bursts or out of order. We are investigating the delays.

  2. identified Oct 23, 2026, 10:55 AM UTC

    Some Verify and Notify webhooks continue to experience delivery delays and may arrive in bursts or out of order. We have identified the cause of the delays and are applying a change to reduce the backlog and restore timely webhook delivery.

  3. resolved Oct 23, 2026, 02:41 PM UTC

    The delays affecting Verify and Notify webhook delivery have been resolved. Webhook delivery is operating normally again.

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