Prelude incident

Increased error rate and latencies across our APIs

Minor Resolved View vendor source →

Prelude experienced a minor incident on August 16, 2026 affecting Verify and Auth and 1 more component, lasting –. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2026, 07:41 AM UTC
Resolved
Aug 16, 2026, 07:41 AM UTC
Duration
–
Detected by Pingoru
Aug 16, 2026, 07:41 AM UTC

Affected components

VerifyAuthNotify

Update timeline

  1. investigating Aug 16, 2026, 07:41 AM UTC

    Status: Investigating We are investigating increased latencies and error rates across our APIs Affected components Notify (Degraded performance) Auth (Degraded performance) Verify (Partial outage)

  2. resolved Aug 16, 2026, 07:41 AM UTC

    Status: Resolved APIs are back to normal operation. Affected components Verify (Operational) Notify (Operational) Auth (Operational)