Planet DDS incident

Denticon patient appointment request timing out

Resolved after 19 minutes, affecting Patient Communication, on October 28, 2026.

monitoring Oct 28, 2026, 01:57 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 28, 2026, 01:42 PM UTC
Resolved
Oct 28, 2026, 02:02 PM UTC
Duration
19m
Detected by Pingoru
Oct 28, 2026, 01:42 PM UTC

Affected components

Patient Communication

Update timeline

  1. investigating Oct 28, 2026, 01:42 PM UTC

    We are aware of an issue impacting users attempting to book an appointment. We are investigating.

  2. monitoring Oct 28, 2026, 01:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2026, 02:02 PM UTC

    This incident has been resolved.

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