Planet DDS incident

Denticon - Patient details slow to update on screen

Notice Resolved View vendor source →

Planet DDS experienced a notice incident on October 2, 2026, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 03:14 PM UTC
Resolved
Oct 02, 2026, 04:55 PM UTC
Duration
1h 41m
Detected by Pingoru
Oct 02, 2026, 03:14 PM UTC

Update timeline

  1. investigating Oct 02, 2026, 03:14 PM UTC

    We are aware of an issue where displayed Patient details are slow to update on screen while moving between Patients.

  2. resolved Oct 02, 2026, 04:55 PM UTC

    We have identified and resolved the Issue. Impacted users should relog into the platform.