Planet DDS incident

Cloud 9 - Connect Two Way Messaging unavailable.

Resolved after 18 minutes, affecting C9 Connect, on September 15, 2026.

investigating Sep 15, 2026, 03:36 PM UTC

We are investigating reports that Connect Two Way Messaging is timing out for users.

Started
Sep 15, 2026, 03:36 PM UTC
Resolved
Sep 15, 2026, 03:54 PM UTC
Duration
18m
Detected by Pingoru
Sep 15, 2026, 03:36 PM UTC

Affected components

C9 Connect

Update timeline

  1. investigating Sep 15, 2026, 03:36 PM UTC

    We are investigating reports that Connect Two Way Messaging is timing out for users.

  2. resolved Sep 15, 2026, 03:54 PM UTC

    This incident has been resolved.

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