Resolved after 2 hours, affecting Connect for Microsoft Teams Meetings and Connect for Microsoft Teams Rooms (MTRs) and 1 more, on November 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Connect for Microsoft Teams MeetingsConnect for Microsoft Teams Rooms (MTRs)Connect for Zoom RoomsConnect for Google Meet Meetings
Update timeline
- investigating Nov 10, 2026, 08:55 AM UTC
We are investigating intermittent failures affecting external SIP calls in the Singapore region. Some calls to and from external SIP destinations may fail to connect.
- monitoring Nov 10, 2026, 09:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 10, 2026, 10:56 AM UTC
This incident has been resolved.
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