Ongoing since 01:45 PM UTC, affecting PayU Payments API and PayU Web Checkout and 1 more.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Nov 06, 2026, 01:45 PM UTC
Dear Customer Since November 06, 2026 at 07:51:00 UTC -5 (Colombia's time) we are identifying troubles in transactional processing in our PAYU PLATFORM which could be generating a outage of the service. Our technical team is evaluating the impact, and they are working to resolve the issue as soon as possible. A small of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
- identified Nov 06, 2026, 01:59 PM UTC
The issue has been identified and a fix is being implemented.
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