Ongoing since 08:58 AM UTC, affecting Pago Efectivo.
Dear Customer Since October 21, 2026 at 14:28:00 UTC -5 (Colombia's time) we are having problems with PAGO EFECTIVO in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and PAYMENT_NETWORK_NO_CONNECTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. All details in: https://status.paysafe.com/ Sincerely, PayU customer service.
Affected components
Update timeline
- investigating Oct 30, 2026, 08:58 AM UTC
Dear Customer Since October 21, 2026 at 14:28:00 UTC -5 (Colombia's time) we are having problems with PAGO EFECTIVO in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and PAYMENT_NETWORK_NO_CONNECTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. All details in: https://status.paysafe.com/ Sincerely, PayU customer service.
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