Paystack Outage History

The Central Switch for bank transfers in Nigeria is currently experiencing transaction processing delays. This disruption may affect transaction processing times. We are actively monitoring the situation with the central switch and will provide updates as they resolve the issue.

We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to take longer before completion. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

Our partner, Telecel, is currently experiencing an intermittent downtime on their platform, which is affecting mobile money transactions at the moment. As a result, some Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

We are currently experiencing degraded performance on our transfer service due to downtime affecting one of our major transfer partners. As a result, some transfer transactions may fail or experience delays. Our team is actively engaged with the provider and working to restore full service as quickly as possible. We’ll continue to share updates as more information becomes available.

The Central Switch is experiencing a degraded service, causing high resolution times for bank transfers. This is an industry-wide issue affecting multiple institutions, and their team is currently working on a resolution. We are monitoring the situation closely.

We are seeing an increased rate of failure for bank account verification requests. The issue has been escalated to our 3rd party partner.

We are currently observing an increase in failures on transactions made with Zenith Bank cards. This is as a result of a bank downtime and we are working with the Zenith Bank team to resolve the issue as quickly as possible. We apologize for any inconvenience this might cause.

We are experiencing an increase in failures on inward **(_Pay with Transfer and Dedicated Virtual Accounts)_** and outward Transfers as a result of a downtime with the central switch in Nigeria. As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts. We are in communication with NIBSS and will share updates as soon as possible. We apologize for any inconvenience this might cause.

We are currently observing a higher failure rate on transactions made with **Verve cards**. Our team has notified the Verve team and we are working closely with them to resolve the issue. We’ll provide updates as soon as normal service is restored.

We are seeing an increase in failures on Paystack Direct Debit, as a result of a provider downtime. As a result, attempts to link new accounts, and complete payments with already linked accounts may fail. We are in communication with our processing partner to get this resolved as quickly as possible, and will share updates as soon as possible. We apologize for any inconvenience this might cause.

We are currently experiencing failures in connecting to the central switch in Nigeria. As a result, you may notice: 1. Delays in transfers to Paystack Titan and Wema-managed accounts via both Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA). 2. Delays in processing outward transfers to **all bank accounts**. 3. Increased failures when linking bank accounts for Direct Debit 4. Increased failures when trying to make Direct Debit payments Our team is actively working with partners to resolve this issue and will provide updates as soon as service is fully restored. We apologize for any inconvenience this might cause.

Customers may experience slight delays in receiving transfers to bank accounts in Nigeria due to a downtime that affected Nigeria’s central transfer switch. While transfers have been processed successfully from our end, there are delays with banks crediting recipient accounts. This issue is currently affecting both Outward Transfers and Settlements (payouts). We’re actively working to resolve this as quickly as possible and will provide another update once the issue has been resolved.

We are experiencing a delay in receiving transfers into Wema managed accounts as a result of a bank downtime. We are in contact with Wema bank and will share an update as soon as possible. Paystack Titan accounts remain unaffected, as well as other banks and payment channels. We apologize for any inconvenience this might cause.

We are experiencing degraded performance with Access Bank transactions. We have escalated this to the bank and are awaiting their feedback for a resolution. Other card types and payment channels remain unaffected and are operating as usual.

We are currently experiencing elevated failure rates on our Pay with Opay channel due to a bank downtime. As a result, customers trying to make payments using the Opay channel may be unable to. We are working with our processing partner to resolve this as quickly as possible, and will share updates as soon as we have them. In the mean time, other channels are still operational, and you can complete payments through them. We apologize for any inconvenience this might cause.

We are experiencing high processing times from the Central Switch for Bank Transfers in Nigeria. This impacts collections and outward transfers, we are working with them to resolve this as soon as possible.

We are experiencing a high failure rate on Direct Debit transactions and are currently investigating the root cause.

We are currently seeing an increased number of failed transactions for cards issued by Zenith bank due to downtime from the bank. As a result, payments made with Zenith-issued cards may fail. Other card types and payment channels remain unaffected and are operating as usual. We are actively working with the bank to resolve this issue and will share updates as soon as more information is available. We apologize for the inconvenience and appreciate your patience.

We are experiencing a delay with receiving Topups into Titan PT accounts as a result of a bank downtime. As a result, inflows into these accounts might take some time to be applied. We're working with the bank to resolve this issue as quickly as possible and will provide an update as soon as possible. Inflows into Paystack Titan and Wema accounts for Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA) remain unaffected

We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.