Paystack Outage History

We are currently observing a higher failure rate on transactions made with **Verve cards**. Our team has notified the Verve team and we are working closely with them to resolve the issue. We’ll provide updates as soon as normal service is restored. We apologize for any inconvenience this might cause.

We are currently experiencing an issue with the verification service used for Direct Debit mandate creation, preventing customers from linking new bank accounts. We are actively working with the central provider to resolve this as quickly as possible. We apologize for any inconvenience caused.

We are currently experiencing an issue with **Transfers** due to downtime on Ghipss platform. This is causing most transfers to fail. Our team is in active communication with Ghipss, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

We are seeing an increase in failures for preauthorization initilize requests. The issue has been escalated to our 3rd party partners.

We are seeing an increase in failures for 3D Secure transactions using Mastercard-issued cards. We have escalated the issue to our 3rd-party partners.

Capitec Pay transactions are currently failing. We have escalated the issue to Capitec.

Our partner, Telecel, is currently experiencing intermittent downtime on their platform, which is affecting mobile money transactions at the moment. As a result, some Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

We are currently experiencing an issue with **Mpesa transactions** due to downtime on Mpesa's platform. This is causing most Mpesa payments to fail. Our team is in active communication with Mpesa, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

We are currently experiencing an issue with **Mpesa transactions** due to intermittent downtime on Mpesa's platform. This is causing some Mpesa payments to fail. Our team is in active communication with Mpesa, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

We are currently experiencing an issue with **MTN Mobile Money transactions** due to Intermittent downtime on MTN’s platform. This is causing some MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

There is an elevated rate of timeouts affecting Direct Debit from the Central Switch. This affects charging linked accounts, or linking new account. We are working with them to improve performance.

We are seeing an elevated number of 3D secure transaction declines. We are investigating the issue.

We are experiencing an increase in failures on inward ​(​Pay with Transfer and Dedicated Virtual Accounts)​​ and outward Transfers as a result of a downtime with the Central Switch in Nigeria. As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts. We are in communication with the Central Switch and will share updates as soon as possible. We apologize for any inconvenience this might cause.

We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause.

We are experiencing degraded performance on card transactions routed through one of our primary switching partners, resulting in an increased rate of failed transactions. While this disruption may affect card payments generally, transactions initiated with Verve cards are currently experiencing the highest impact. We have escalated the issue to our partner and are actively working with them on a resolution.

Our partner, Telecel, is currently experiencing a downtime , which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

The Central Switch for bank transfers in Nigeria is currently experiencing transaction processing delays. This disruption may affect transaction processing times. We are actively monitoring the situation with the central switch and will provide updates as they resolve the issue.

We are currently experiencing degraded performance on our transfer service due to downtime affecting one of our major transfer partners. As a result, some transfer transactions may fail or experience delays. Our team is actively engaged with the provider and working to restore full service as quickly as possible. We’ll continue to share updates as more information becomes available.

The Central Switch is experiencing a degraded service, causing high resolution times for bank transfers. This is an industry-wide issue affecting multiple institutions, and their team is currently working on a resolution. We are monitoring the situation closely.

We are seeing an increased rate of failure for bank account verification requests. The issue has been escalated to our 3rd party partner.