Paystack incident

Ghana: MTN System Downtime

Minor

Resolved after 3 hours 18 minutes, affecting GHANA (Mobile Money) and GHANA (Mobile Money), on October 23, 2026.

investigating Oct 23, 2026, 03:45 AM UTC

We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

Started
Oct 23, 2026, 03:45 AM UTC
Resolved
Oct 23, 2026, 07:04 AM UTC
Duration
3h 18m
Detected by Pingoru
Oct 23, 2026, 03:45 AM UTC

Affected components

GHANA (Mobile Money)GHANA (Mobile Money)

Update timeline

  1. investigating Oct 23, 2026, 03:45 AM UTC

    We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

  2. resolved Oct 23, 2026, 07:04 AM UTC

    This incident has been resolved.

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