Paystack incident

Nigeria: Downtime on transactions with Nigerian-issued cards

Major

Ongoing since 11:47 AM UTC, affecting NIGERIA (Cards).

monitoring Oct 31, 2026, 12:41 PM UTC

Issue had been rectified by the downstream provider and we are currently monitoring the result.

Started
Oct 31, 2026, 11:47 AM UTC
Resolved
Ongoing
Duration
● 1h 44m
Detected by Pingoru
Oct 31, 2026, 11:47 AM UTC

Affected components

NIGERIA (Cards)

Update timeline

  1. investigating Oct 31, 2026, 11:47 AM UTC

    We are currently observing a higher than usual failure rate on transactions made with **cards issued by Nigerian banks as a result of a processor downtime.** **As a result, transactions made with such cards may fail.** We are working with our processing partner to resolve the issue as quickly as possible and we will provide updates as soon as normal service is restored. We apologize for any inconvenience this may cause.

  2. monitoring Oct 31, 2026, 12:41 PM UTC

    Issue had been rectified by the downstream provider and we are currently monitoring the result.

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