Paystack incident
Nigeria: Degraded Performance on Direct Debit
Major
Resolved after 16 hours 16 minutes, affecting NIGERIA (Direct Debit), on September 21, 2026.
We are continuing to work on a fix for this incident.
Affected components
NIGERIA (Direct Debit)
Update timeline
- investigating Sep 21, 2026, 06:39 PM UTC
Direct Debit is currently unavailable across all banks due to a downtime. Impact: Attempts to charge already-linked accounts may fail. Attempts to link new bank accounts may also fail. We are in active communication with the service provider and will share updates as soon as more information becomes available.
- monitoring Sep 22, 2026, 09:12 AM UTC
We are continuing to work on a fix for this incident.
- resolved Sep 22, 2026, 10:56 AM UTC
This incident has been resolved.
Your product runs on more than Paystack
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services