Paystack incident

Kenya: Bank Transfers Downtime

Major Resolved

Paystack experienced a major incident on September 30, 2026 affecting KENYA (Bank), lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 12:45 PM UTC
Resolved
Sep 30, 2026, 04:40 PM UTC
Duration
3h 55m
Detected by Pingoru
Sep 30, 2026, 12:45 PM UTC

Affected components

KENYA (Bank)

Update timeline

  1. investigating Sep 30, 2026, 12:45 PM UTC

    We are currently experiencing failures with Bank transfers. Transfers to all banks other than KCB and Equity are affected. We are actively investigating the cause and working on a fix. We will share an update as soon as we have more information.

  2. identified Sep 30, 2026, 03:39 PM UTC

    The root cause has been identified and the team is working on a fix.

  3. resolved Sep 30, 2026, 04:40 PM UTC

    The fix put in place has been verified. This incident has been resolved.