Paystack incident
Nigeria: Increased Failures on Transactions with Ecobank Cards
Ongoing since 11:58 AM UTC, affecting NIGERIA (Cards).
We are currently observing a higher than usual failure rate on transactions made with Ecobank cards as a result of an issue with our processing partner. Transactions made with cards issued by other banks are not affected. As a result, payments made with Ecobank cards may fail. We are working with our processing partner to resolve the issue as quickly as possible and we will provide updates as soon as normal service is restored. We apologize for any inconvenience this may cause.
Affected components
Update timeline
- investigating Oct 29, 2026, 11:58 AM UTC
We are currently observing a higher than usual failure rate on transactions made with Ecobank cards as a result of an issue with our processing partner. Transactions made with cards issued by other banks are not affected. As a result, payments made with Ecobank cards may fail. We are working with our processing partner to resolve the issue as quickly as possible and we will provide updates as soon as normal service is restored. We apologize for any inconvenience this may cause.
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