Paystack incident

Ghana: Mpesa System Downtime

Major Resolved

Paystack experienced a major incident on October 11, 2026 affecting KENYA (M-PESA), lasting 4h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2026, 08:51 PM UTC
Resolved
Oct 12, 2026, 01:07 AM UTC
Duration
4h 16m
Detected by Pingoru
Oct 11, 2026, 08:51 PM UTC

Affected components

KENYA (M-PESA)

Update timeline

  1. investigating Oct 11, 2026, 08:51 PM UTC

    We are currently experiencing an issue with **Mpesa Mobile Money transactions** due to downtime on Mpesa platform. This is causing most Mpesa Mobile Money payments to fail. Our team is in active communication with Mpesa, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

  2. resolved Oct 12, 2026, 01:07 AM UTC

    This incident has been resolved.