Paystack incident

Shopify payment failures

Minor Ongoing

Paystack is currently experiencing a minor incident affecting Platform & Infrastructure (API), which began 2h ago. The vendor's full update timeline is below.

Started
Oct 09, 2026, 07:49 AM UTC
Resolved
Ongoing
Duration
● 2h 23m
Detected by Pingoru
Oct 09, 2026, 07:49 AM UTC

Affected components

Platform & Infrastructure (API)

Update timeline

  1. investigating Oct 09, 2026, 07:49 AM UTC

    We are currently investigating failures when attempting to pay via our Shopify and Shopify Onsite apps.

  2. monitoring Oct 09, 2026, 09:18 AM UTC

    We implemented a fix and are currently monitoring the result.