Paystack incident

Nigeria: Downtime on transactions with Nigerian-issued cards

Major

Ongoing since 08:36 AM UTC, affecting NIGERIA (Cards).

investigating Nov 12, 2026, 08:37 AM UTC

We are currently investigating this incident.

Started
Nov 12, 2026, 08:36 AM UTC
Resolved
Ongoing
Duration
● 24m
Detected by Pingoru
Nov 12, 2026, 08:36 AM UTC

Affected components

NIGERIA (Cards)

Update timeline

  1. investigating Nov 12, 2026, 08:36 AM UTC

    We are currently observing a higher than usual failure rate on transactions made with cards issued by Nigerian banks as a result of a processor downtime. As a result, transactions made with such cards may fail. We are working with our processing partner to resolve the issue as quickly as possible and we will provide updates as soon as normal service is restored. We apologize for any inconvenience this may cause.

  2. investigating Nov 12, 2026, 08:37 AM UTC

    We are currently investigating this incident.

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