Paystack incident

South Africa: Preuahtorization failures

Minor

Resolved after 1 hour 38 minutes, affecting SOUTH AFRICA (Cards), on November 4, 2026.

monitoring Nov 04, 2026, 10:22 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Nov 04, 2026, 08:57 AM UTC
Resolved
Nov 04, 2026, 10:36 AM UTC
Duration
1h 38m
Detected by Pingoru
Nov 04, 2026, 08:57 AM UTC

Affected components

SOUTH AFRICA (Cards)

Update timeline

  1. identified Nov 04, 2026, 08:57 AM UTC

    An issue affecting Mastercard preauthorization transactions has been identified. A fix is in progress.

  2. monitoring Nov 04, 2026, 10:22 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Nov 04, 2026, 10:36 AM UTC

    This incident has been resolved.

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