Paystack incident

Nigeria: Degraded Performance on Direct Debit

Major

Ongoing since 08:13 PM UTC, affecting NIGERIA (Direct Debit).

identified Nov 11, 2026, 08:13 PM UTC

Direct Debit is currently unavailable across all banks due to a provider downtime. **Impact:** * Attempts to charge already-linked accounts may fail. * Attempts to link new bank accounts may also fail. We are in active communication with the service provider and will share updates as soon as more information becomes available.

Started
Nov 11, 2026, 08:13 PM UTC
Resolved
Ongoing
Duration
● 17m
Detected by Pingoru
Nov 11, 2026, 08:13 PM UTC

Affected components

NIGERIA (Direct Debit)

Update timeline

  1. identified Nov 11, 2026, 08:13 PM UTC

    Direct Debit is currently unavailable across all banks due to a provider downtime. **Impact:** * Attempts to charge already-linked accounts may fail. * Attempts to link new bank accounts may also fail. We are in active communication with the service provider and will share updates as soon as more information becomes available.

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