PayRetailers incident

Nigeria - Payin & Payout Approval Rate Decrease

Ongoing since 08:56 AM UTC, affecting Payin - Banktransfer and Payin - Opay and 1 more.

identified Nov 09, 2026, 08:56 AM UTC

We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Started
Nov 09, 2026, 08:56 AM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
Nov 09, 2026, 08:56 AM UTC

Affected components

Payin - BanktransferPayin - OpayPayin - PalmpayPayout - Bank Transfer

Update timeline

  1. identified Nov 09, 2026, 08:56 AM UTC

    We are currently observing decreased approval rates for one or more payment services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

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