pawaPay incident

Performance degradation affecting Sierra Leone Orange services

Major Resolved View vendor source →

pawaPay experienced a major incident on September 1, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 4h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 10:20 PM UTC
Resolved
Sep 02, 2026, 02:53 AM UTC
Duration
4h 33m
Detected by Pingoru
Sep 01, 2026, 10:20 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Sep 01, 2026, 10:20 PM UTC

    We are experiencing an outage of the Sierra Leone Orange services. We are investigating the issue.

  2. monitoring Sep 02, 2026, 01:42 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 02, 2026, 02:53 AM UTC

    The incident has been resolved. We apologise for the inconvenience.