pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Resolved after 3 hours 6 minutes, affecting Vodacom :: Payout, on October 23, 2026.

monitoring Oct 23, 2026, 01:40 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 23, 2026, 11:29 AM UTC
Resolved
Oct 23, 2026, 02:35 PM UTC
Duration
3h 6m
Detected by Pingoru
Oct 23, 2026, 11:29 AM UTC

Affected components

Vodacom :: Payout

Update timeline

  1. identified Oct 23, 2026, 11:29 AM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 23, 2026, 01:40 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 23, 2026, 02:35 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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