pawaPay incident
Performance degradation affecting Malawi Airtel services
Critical Vendor's status page →
Resolved after 4 hours 5 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on October 23, 2026.
A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Web DepositAirtel :: Payout
Update timeline
- identified Oct 23, 2026, 02:22 AM UTC
We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
- monitoring Oct 23, 2026, 04:43 AM UTC
A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 23, 2026, 06:27 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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