pawaPay incident
Performance degradation affecting Tanzania Vodacom services
Resolved after 16 hours 3 minutes, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more, on August 31, 2026.
This is a quick update to inform you that we are still experiencing degraded performance in our Vodacom Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Affected components
Update timeline
- identified Aug 31, 2026, 10:25 AM UTC
We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
- identified Aug 31, 2026, 12:04 PM UTC
We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
- identified Aug 31, 2026, 02:22 PM UTC
We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
- identified Aug 31, 2026, 04:01 PM UTC
We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
- identified Aug 31, 2026, 05:28 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Vodacom Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- resolved Sep 01, 2026, 02:28 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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