pawaPay incident

Performance degradation affecting Nigeria Palmpay services

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Resolved after 13 hours 4 minutes, affecting PalmPay :: Web Deposit and PalmPay :: Payout, on August 29, 2026.

identified Aug 29, 2026, 07:53 PM UTC

We have identified instability in Nigeria PalmPay services. We have escalated this to the MMO for resolution.

Started
Aug 29, 2026, 07:26 PM UTC
Resolved
Aug 30, 2026, 08:30 AM UTC
Duration
13h 4m
Detected by Pingoru
Aug 29, 2026, 07:26 PM UTC

Affected components

PalmPay :: Web DepositPalmPay :: Payout

Update timeline

  1. identified Aug 29, 2026, 07:26 PM UTC

    We have identified instability in Nigeria PalmPay services. We have escalated this to the MMO for resolution.

  2. identified Aug 29, 2026, 07:53 PM UTC

    We have identified instability in Nigeria PalmPay services. We have escalated this to the MMO for resolution.

  3. resolved Aug 30, 2026, 08:30 AM UTC

    This incident has been resolved.

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