pawaPay incident

Performance degradation affecting Cameroon Orange services

Resolved after 4 hours 28 minutes, affecting MTN :: Web Deposit and MTN :: Payout and 1 more, on August 27, 2026.

monitoring Aug 27, 2026, 09:27 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 27, 2026, 06:00 PM UTC
Resolved
Aug 27, 2026, 10:29 PM UTC
Duration
4h 28m
Detected by Pingoru
Aug 27, 2026, 06:00 PM UTC

Affected components

MTN :: Web DepositMTN :: PayoutOrange :: Web DepositOrange :: Payout

Update timeline

  1. identified Aug 27, 2026, 06:00 PM UTC

    We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 27, 2026, 06:51 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Aug 27, 2026, 08:15 PM UTC

    We have again identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

  4. monitoring Aug 27, 2026, 09:27 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Aug 27, 2026, 10:29 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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