pawaPay incident

Performance degradation affecting Kenya Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 2, 2026 affecting Airtel :: Betting :: Web Deposit and Airtel :: Betting :: Payout and 1 more component, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 12:14 AM UTC
Resolved
May 02, 2026, 03:26 AM UTC
Duration
3h 12m
Detected by Pingoru
May 02, 2026, 12:14 AM UTC

Affected components

Airtel :: Betting :: Web DepositAirtel :: Betting :: PayoutAirtel :: PayoutAirtel :: Web Deposit

Update timeline

  1. investigating May 02, 2026, 12:14 AM UTC

    We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.

  2. monitoring May 02, 2026, 01:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 02, 2026, 03:26 AM UTC

    The incident has been resolved. We apologise for the inconvenience.