pawaPay incident

Performance degradation affecting DRC Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 24, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 5h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 12:47 AM UTC
Resolved
Aug 24, 2026, 06:36 AM UTC
Duration
5h 48m
Detected by Pingoru
Aug 24, 2026, 12:47 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Aug 24, 2026, 12:47 AM UTC

    We are experiencing an outage of the DRC Airtel services. We are investigating the issue.

  2. monitoring Aug 24, 2026, 03:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 24, 2026, 06:36 AM UTC

    This incident has been resolved.