pawaPay incident

Performance degradation affecting Malawi TNM services

Resolved after 5 hours 7 minutes, affecting TNM :: Web Deposits and TNM :: Payouts, on August 14, 2026.

monitoring Aug 15, 2026, 02:25 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 14, 2026, 09:59 PM UTC
Resolved
Aug 15, 2026, 03:06 AM UTC
Duration
5h 7m
Detected by Pingoru
Aug 14, 2026, 09:59 PM UTC

Affected components

TNM :: Web DepositsTNM :: Payouts

Update timeline

  1. investigating Aug 14, 2026, 09:59 PM UTC

    We are experiencing degraded performance in the Malawi TNM services. We are investigating the issue.

  2. monitoring Aug 15, 2026, 02:25 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 15, 2026, 03:06 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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