pawaPay incident

Performance degradation affecting Zambia Zamtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on April 30, 2026 affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more component, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 06:06 PM UTC
Resolved
Apr 30, 2026, 10:13 PM UTC
Duration
4h 7m
Detected by Pingoru
Apr 30, 2026, 06:06 PM UTC

Affected components

NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit

Update timeline

  1. investigating Apr 30, 2026, 06:06 PM UTC

    We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.

  2. monitoring Apr 30, 2026, 08:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2026, 10:13 PM UTC

    This incident has been resolved.